College Square Mall · 2550 E. Morris Blvd., Morristown, TN 37813Hours: Mon–Sat 10–8 · Sun 12–6(423) 438-6600Check Repair StatusCustomer Portal
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Estimate Status Start a Repair

Check repair statusSee where your repair stands.

Enter your ticket number, last name, and the phone or email on the ticket. You’ll see your repair’s current step, any estimate waiting for you, and messages from the shop.

Your repair stays private

A ticket number alone won’t open a repair. Your last name and the phone or email on the ticket have to match too.

Use either the phone number or email saved with this repair.

Ticket numbers alone never reveal a repair record. Every request requires matching customer identity information and returns only customer-safe fields.

Need an update now? Call (423) 438-6600