HDMI and video
Physical port damage, damaged pads, traces, and other video-path faults require different repair work.
A PS5 or PS4 with no video may have a damaged port, torn board pads, trace damage, or another signal-path fault. Inspection determines which problem you actually have.
*A $40–$100 repair attempt fee applies only to board-level repair, data recovery, or devices with a prior repair attempt when the repair isn't successful. Warranty covers the original issue; exclusions apply.
Qucin evaluates the connector and the circuitry around it before recommending the next step.
Physical port damage, damaged pads, traces, and other video-path faults require different repair work.
Noise, shutdowns, and heat can involve debris, fan operation, thermal transfer, or board-level conditions.
No-power, boot, storage, USB, and disc symptoms are evaluated before parts are ordered.
Bring the console and power cable. If no video follows an impact or cable pull, avoid repeatedly moving the HDMI connector.
Diagnostics are free. If you decide not to repair after we diagnose the problem, you pay nothing. A repair attempt fee of $40–$100 applies only to board-level repair, data recovery, or devices with a prior repair attempt when the repair or recovery isn't successful.
Repairs and parts are covered by a 60-day warranty (14 days for game consoles) on the original issue. Unrelated problems, physical or liquid damage after the repair, software issues, outside parts, and tampering aren't covered.
Qucin evaluates PS5 and supported PS4 models. Exact service availability depends on model and condition.
Yes. After evaluation, Qucin explains the recommended work and asks for your approval before proceeding with work outside the agreed scope.
Timing depends on the device, damage, parts availability, diagnostic complexity, and current queue. We will set expectations after evaluating the device.