Model and construction
Screens, keyboards, batteries, and charging assemblies can be model-specific and may require parts ordering.
Laptop faults often cross mechanical, electrical, and software boundaries. Qucin evaluates the specific model, damage, and data priorities before recommending work.
*A $40–$100 repair attempt fee applies only to board-level repair, data recovery, or devices with a prior repair attempt when the repair isn't successful. Warranty covers the original issue; exclusions apply.
A careful path for the computer you carry, the battery inside it, and the files you depend on.
Screens, keyboards, batteries, and charging assemblies can be model-specific and may require parts ordering.
The adapter, jack, USB-C port, battery, and board circuitry can produce similar symptoms.
Backups are recommended. If testing needs a login, Qucin explains why and limits access to the service need.
Bring the correct charger. If the battery is swollen, stop using the laptop and avoid pressing the case closed.
Diagnostics are free. If you decide not to repair after we diagnose the problem, you pay nothing. A repair attempt fee of $40–$100 applies only to board-level repair, data recovery, or devices with a prior repair attempt when the repair or recovery isn't successful.
Repairs and parts are covered by a 60-day warranty (14 days for game consoles) on the original issue. Unrelated problems, physical or liquid damage after the repair, software issues, outside parts, and tampering aren't covered.
Yes when the issue involves power, battery, charging, instability, or intermittent behavior.
Yes. After evaluation, Qucin explains the recommended work and asks for your approval before proceeding with work outside the agreed scope.
Timing depends on the device, damage, parts availability, diagnostic complexity, and current queue. We will set expectations after evaluating the device.