College Square Mall · 2550 E. Morris Blvd., Morristown, TN 37813Hours: Mon–Sat 10–8 · Sun 12–6(423) 438-6600Check Repair StatusCustomer Portal

Quick factsQucin at a glance.

The short version: who we are, where to find us, when we’re open, and what we fix.

The business

Name
Qucin (Qucin Repair + IT)
What it is
A locally owned electronics repair shop
Location
Inside College Square Mall, 2550 E. Morris Blvd., Morristown, TN 37813
Phone
(423) 438-6600
Email
Info@Qucin.com
Website
www.qucin.com
Ownership
Veteran-owned and operated — owned by a service-disabled U.S. Army veteran
Name meaning
Quality, Unity, Creativity, Innovation, Nobility

Hours + visiting

Monday–Saturday
10:00 AM–8:00 PM
Sunday
12:00 PM–6:00 PM
Open
7 days a week
Walk-ins
Welcome — no appointment needed for most diagnostics
Holidays
Holiday hours may vary. Call before making a special trip.
Areas served
Morristown, Hamblen County, the Lakeway area, surrounding East Tennessee communities
Directions
Open in Google Maps

Services

  • Phone repair — Phone repair in Morristown for screens, batteries, charging ports, back glass, cameras, sound, software, liquid damage, and no-power problems.
  • iPhone repair — Local iPhone repair in Morristown for screens, batteries, charging, back glass, cameras, audio, liquid exposure, and no-power symptoms.
  • Android repair — Android phone repair in Morristown for supported Samsung, Google Pixel, Motorola, and other models, with honest parts and feasibility guidance.
  • Tablet & iPad repair — iPad and tablet repair in Morristown for broken glass, touch, LCD, charging, battery, housing, software, and no-power problems.
  • Game console repair — Game console repair in Morristown for Nintendo Switch, PlayStation, Xbox, HDMI, USB-C, no-power, overheating, storage, and drift issues.
  • Nintendo Switch repair — Local Nintendo Switch repair for USB-C ports, no power, Joy-Con drift and rails, batteries, screens, game-card readers, Wi-Fi, and docking faults.
  • PlayStation repair — PlayStation repair in Morristown for PS5 and supported PS4 HDMI, no video, no power, overheating, storage, disc-drive, USB, and board issues.
  • Xbox repair — Xbox Series X, Series S, and supported Xbox repair in Morristown for HDMI, no video, power, overheating, storage, disc, USB, and board faults.
  • Computer repair — Computer repair in Morristown for slow PCs, no power, malware, Windows issues, upgrades, data migration, recovery, cooling, gaming, and custom builds.
  • Laptop repair — Laptop repair in Morristown for broken screens, batteries, charging, keyboards, storage, memory, heat, software, data, and no-power problems.
  • Advanced electronics repair — Microsoldering and board-level diagnostics in Morristown for HDMI, USB-C, charging connectors, damaged pads and traces, no video, and no power.
  • Data recovery — Data recovery evaluation in Morristown for deleted files, failing drives, non-booting computers, SSDs, hard drives, and external storage.
  • Custom gaming PCs — Custom gaming PC builds and upgrades in Morristown for gaming, streaming, creative work, workstations, cooling, storage, cable management, and repair.

How a repair works

  • 1. Start online, call, or walk in and describe the problem.
  • 2. Bring the device to Qucin inside College Square Mall.
  • 3. Qucin documents the device and evaluates the reported problem.
  • 4. You approve the recommended work and price before it starts.
  • 5. Qucin repairs, tests, and lets you know it’s ready.

Online tools

Policies in plain words

Turnaround
Most repairs are completed within 1–48 hours. Timing depends on the device, damage, parts availability, repair complexity, and how many devices are ahead of yours, so it isn't guaranteed.
Diagnostics
Diagnostics are free. If you decide not to repair after we diagnose the problem, you pay nothing. A repair attempt fee of $40–$100 applies only to board-level repair, data recovery, or devices with a prior repair attempt when the repair or recovery isn't successful.
Warranty
Repairs and parts are covered by a 60-day warranty (14 days for game consoles) on the original issue. Unrelated problems, physical or liquid damage after the repair, software issues, outside parts, and tampering aren't covered.
Parts
If a repair needs parts ordered, we'll give you the cost and an estimated arrival time. Ordered parts need a 50% non-refundable deposit.
Payment
All major credit and debit cards.
Approval
Qucin asks for your approval before any work outside what you already approved.

Guides