College Square Mall · 2550 E. Morris Blvd., Morristown, TN 37813Hours: Mon–Sat 10–8 · Sun 12–6(423) 438-6600Check Repair StatusCustomer Portal

Custom gaming PCsA custom PC built around how you actually play and work.

A good build begins with workload, resolution, performance target, budget, and upgrade path—not a random parts list. Qucin helps plan new systems and improve existing ones.

  • Free diagnosticsWe find the problem before you pay a thing.
  • No fix, no fee*Decide not to repair? You owe nothing.
  • 60-day warrantyOn repairs and parts (14 days on consoles).
  • You approve the priceNo work beyond the estimate without your OK.

*A $40–$100 repair attempt fee applies only to board-level repair, data recovery, or devices with a prior repair attempt when the repair isn't successful. Warranty covers the original issue; exclusions apply.

Straightforward consultation without fabricated benchmark promises or unnecessary components.

COMMON SYMPTOMS

What we can evaluate

THE PRACTICAL DETAILS

Plan from the workload outward

01

Gaming goals

Games, target resolution, refresh rate, streaming, and visual priorities shape the performance plan.

02

Creative and workstation use

Applications, datasets, rendering, memory, storage, ports, and reliability may matter more than gaming frame rates.

03

Balanced component choices

Budget goes where it changes the experience, with attention to power, airflow, compatibility, noise, and future upgrades.

Before you visit

Bring a list of games or applications, target resolution, existing parts, appearance preferences, storage needs, Wi-Fi needs, monitor needs, budget range, and desired deadline.

SERVICE FAQ

Useful answers, not blanket promises.

Diagnostics are free. If you decide not to repair after we diagnose the problem, you pay nothing. A repair attempt fee of $40–$100 applies only to board-level repair, data recovery, or devices with a prior repair attempt when the repair or recovery isn't successful.

Repairs and parts are covered by a 60-day warranty (14 days for game consoles) on the original issue. Unrelated problems, physical or liquid damage after the repair, software issues, outside parts, and tampering aren't covered.

Can Qucin reuse parts I already own?

Possibly. Existing parts are evaluated for compatibility, condition, performance, and warranty implications.

Will I approve the repair first?

Yes. After evaluation, Qucin explains the recommended work and asks for your approval before proceeding with work outside the agreed scope.

How long will service take?

Timing depends on the device, damage, parts availability, diagnostic complexity, and current queue. We will set expectations after evaluating the device.

Ready when you are

Custom gaming PCs in Morristown. Start here.