College Square Mall · 2550 E. Morris Blvd., Morristown, TN 37813Hours: Mon–Sat 10–8 · Sun 12–6(423) 438-6600Check Repair StatusCustomer Portal

Phone repair · Morristown, TNLocal phone repair for the device your day runs on.

A cracked screen is obvious. A phone that restarts, will not charge, or has lost important data is not. Bring the symptoms to Qucin inside College Square Mall and we will help determine the practical next step.

  • Free diagnosticsWe find the problem before you pay a thing.
  • No fix, no fee*Decide not to repair? You owe nothing.
  • 60-day warrantyOn repairs and parts (14 days on consoles).
  • You approve the priceNo work beyond the estimate without your OK.

*A $40–$100 repair attempt fee applies only to board-level repair, data recovery, or devices with a prior repair attempt when the repair isn't successful. Warranty covers the original issue; exclusions apply.

Screen and battery work are only part of the story. Qucin can evaluate ports, cameras, audio, software, liquid exposure, and board-level failures.

COMMON SYMPTOMS

What we can evaluate

THE PRACTICAL DETAILS

A repair path matched to the phone

01

iPhone

Evaluation for display, battery, charging, back-glass, camera, speaker, microphone, software, and no-power issues across supported model families.

02

Android

Support for common Samsung, Google Pixel, Motorola, and other Android devices. Parts and repair feasibility vary considerably by exact model.

03

Privacy first

Back up when possible, remove information you do not need on the device, and share access credentials only when testing genuinely requires them.

Before you visit

Know the manufacturer and model if possible. Do not keep charging a phone that is unusually hot, swollen, or visibly damaged.

SERVICE FAQ

Useful answers, not blanket promises.

Diagnostics are free. If you decide not to repair after we diagnose the problem, you pay nothing. A repair attempt fee of $40–$100 applies only to board-level repair, data recovery, or devices with a prior repair attempt when the repair or recovery isn't successful.

Repairs and parts are covered by a 60-day warranty (14 days for game consoles) on the original issue. Unrelated problems, physical or liquid damage after the repair, software issues, outside parts, and tampering aren't covered.

Do you repair more than screens?

Yes. Qucin evaluates battery, charging, back-glass, camera, audio, software, liquid-damage, data-transfer, and no-power concerns.

Will I approve the repair first?

Yes. After evaluation, Qucin explains the recommended work and asks for your approval before proceeding with work outside the agreed scope.

How long will service take?

Timing depends on the device, damage, parts availability, diagnostic complexity, and current queue. We will set expectations after evaluating the device.

Ready when you are

Phone repair in Morristown. Start here.